Capabilities
Channels
Wherever your customers already are
Email, on-site chat, contact form, WhatsApp, Instagram DM, marketplace messaging and voice callback. One brain, one transcript, one place to audit.
- Unified thread — a customer who moves channel keeps the context
- Marketplace-safe replies that respect platform messaging rules
- Business-hours routing for voice, AI coverage for everything else
Email
On-site chat
WhatsApp
Instagram DM
Marketplace inbox
Voice callback
Contact form
SMS updates
