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    Hi — I ordered the Merino sweater last Tuesday and the tracking hasn't moved. Order #48213.
    Hi Anna! I checked order #48213 — it left our Rotterdam warehouse on Wednesday and is with DHL. Delivery is scheduled for tomorrow between 09:00 and 13:00.
    Order APIDHL Resolved in 41sCSAT 5/5
    Could it come to my office instead?
    Done — I updated the delivery address and DHL confirmed the change. You'll get an SMS when the courier is 30 minutes away.
    72%Tickets auto-resolved
    38sMedian first reply
    -41%First response time
    4.9/5 from 680+ reviews on G2 & Capterra

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